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Projects, firms & people

Delete a firm

Owners delete a firm in three checks, then it waits 14 days, read-only, before anything is deleted.

Only a firm's owners can delete it. It takes three checks, and then nothing is deleted for 14 days.

Delete a firm #

  1. Open the firm's page and the Leave & Danger zone tab. Click Delete firm….
  2. What goes. You see the firm's projects, schemes, members and how much is stored. Click Save to a folder… next to any project you want to keep, then Continue.
  3. Type the handle. Type the firm's handle (like @lake-studio) and click Email me a code.
  4. Emailed code. We email a 6-digit code to your main email address. Type it and click Schedule deletion.

The code lasts 15 minutes. After 5 wrong tries, ask for a new one.

The 14 days #

Once it's scheduled:

  • Read-only. Everyone can still open the firm's projects and schemes, and save copies, but nothing can be changed. Nobody can join the firm, start a project in it, or move a project into it.
  • Everyone hears. Every member gets one email with the date, who scheduled it, and how to keep a copy.
  • A notice shows at the top of the firm's page and each of its projects.
  • Leaving still works. Any member can leave the firm.

After 14 days the firm, its projects, their schemes, snapshots and view-only links, and the images uploaded to them are deleted for everyone. Encrypted backups expire 30 days after that. See the Privacy Policy.

Cancel it #

Any owner can cancel before the date: click Cancel deletion in the notice on the firm's page. The firm works normally again, and every member gets a short email saying so.

ArchOverflow staff can also cancel a scheduled deletion, or carry it out early, for example when an owner asks.

Keep a copy #

Open a project and click Save to a folder… (in the notice, or under Project settings). It saves every scheme and snapshot to a folder on your computer, in Chrome or Edge. See Project folders.

Your own account #

While you own a firm, you can't delete your account. That includes a firm scheduled for deletion: an owner has to be there to cancel it. Once the firm is deleted, you can delete your account. See Privacy and your data.