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Share & snapshots

If a link leaks

What to do when a link or calendar URL reaches the wrong people, or your account may be compromised.

A link, a PIN, or a calendar URL went somewhere it shouldn't. Here's how to shut it down.

Open Share / Snapshots and flip the leaked link's switch off.

That address is dead for good. It stops working right away, and pages that are already open close within a few minutes. The same goes for a schedule calendar feed (turn off the live link) or a team PTO calendar.

2. Turn it on again, for a new address #

If the right people still need it, flip the switch back on. You get a brand-new address. Send it only to them.

The old address never comes back, so whoever had it is out.

If only the PIN leaked, you don't need a new link. Change the PIN instead.

3. If your account may be compromised #

If you think someone else got into your account:

  • Sign out everywhere. On your account page, sign out all other devices.
  • Check your links. Turn off any link you don't recognize, and make new ones for the people who need them.
  • Contact us from your account page. We'll help you look into it.

Prevent it next time #

  • Share snapshot links for anything "as issued". They show one frozen moment, not your ongoing work.
  • Add a PIN, and send it separately from the link.
  • Turn off links you no longer need.
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